Orders typically ship in 1 business day from when they are received. Our standard shipping option is UPS ground. We also offer 2nd day or overnight shipping. 

You can visit our returns page HERE to see our return policy or begin a return / exchange. 

We recommend cleaning canvas and nylon with soap, cold water, and a damp cloth, for spot stains or small touch-ups. For a deeper clean, you can bring your bag to a local dry cleaner. Leather can be cleaned with a simplesaddle soap, and moisturized from time to time to keep it from drying. 

We stand behind the quality and durability on all of our products. We offer a reasonable warranty against defects in materials and workmanship. Our warranty does not cover any damage caused by neglect, improper care, accident, or otherwise normal wear and tear. 

All of our bags are made in the US.