Returns + Exchanges

Return Policy 

For online purchases, we accept products unused,  in new condition within 30 days of purchase for a refund, exchange, or store credit. 

To begin a return or exchange, visit our Returns Center to get your Return Authorization Form.

Once you receive your Return Authorization Form you can place it in a box with your item and return it to the below address using your own shipping label. We recommend using a shipping method that is trackable and insured. We can provide you with a United States Post Office return label to facilitate the return / exchange process, for an $10 fee, which will be deducted from the refund. This fee will be waived for domestic exchanges or returns for store credit. 


35 Brookville Road 

Glen Head, NY 11545

MASKS can not be returned or exchanged in accordance with regulations. 

International Returns 

For international orders we cannot provide any prepaid or complimentary services for returns or exchanges on international orders.